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Search every guide, help article, Blueprint, API operation and error code. Press ⌘ K on any page.

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MoveOpen Ask about ""
People ask How do I give members a cheaper price? How do I hold seats for press? What does CHANNEL_REQUIRED mean? How do webhooks get signed?
Start here

Four ways in. Pick the one you came for.

Sell your first ticket
  1. Seat maps and capacity
  2. Live Storefront or Elements?
  3. Give a channel its storefront
About 20 minutes · BackstageSet up a box office
  1. Set up a box office
  2. Connect a ticket printer
  3. Staff at a box office or a till
About 30 minutes · At the venueBuild with the API
  1. Get API keys
  2. Make your first API call
  3. Receive webhooks
About 15 minutes · CodeChoose your setup
  1. Live Storefront or Elements?
  2. How sales work
  3. The apps
Decision guides · 5 minutes each
At the venue now?

Fixes in under two minutes, on a phone or at the till.

The printer is not printingConnect a ticket printerScanning at the doorI cannot sign in to Box Office

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Blueprints

Proven ways to build it.

End to end, across Backstage and the API.

All Blueprints
PrototypeAdd a seat map to your sitePin a venue's live seating plan to an event, then sell its seats on your site through the buy modal or the seat explorer beside the cart. About 30 minutes · Backstage and codePrototypeMemberships that unlock ticket discountsA membership grants a customer tag; a ticket type that requires the tag is the members' price; a sale window for the tag is priority booking. About an hour · Backstage and code
Ask Cue

Ask in plain English, inside Backstage.

Cue works in every section of Backstage, on your own events, orders and settings, and only does what you are allowed to.

Which seats in the stalls are still free on Friday?

Rows G to K have seats left for Midsummer Comedy Club on Fri 12 Jun. Rows A to F are sold or held.

Open Backstage
MCP server

Or bring your own assistant.

Claude, Cursor and other assistants read llms.txt and act through the MCP server, with the scopes you consent to.

claude mcp add --transport http ticketlayer \
  https://mcp.ticketlayer.com/mcp

# then run /mcp and choose Authenticate
Read the MCP guide llms.txt