Operation

Update customer

PATCH/customers/{customerId}

Update an existing customer. Account-scoped, never channel-scoped.

Path parameters

customerIdstringRequired: Customer ID

Headers

Idempotency-KeystringOptional: Makes the write safe to retry. The first request with a key does the work and its response is stored for 24 hours; a repeat with the same key and the same request (method, path, query, X-Ticketlayer-Channel, TL-Version and body) gets that stored status and body back, marked `Idempotent-Replay: true`, without running again. The key is scoped to your organisation and your credential. The same key with a different request is 422 IDEMPOTENCY_KEY_REUSED; a repeat while the first is still running waits for it, then answers 409 IDEMPOTENT_REQUEST_IN_PROGRESS if it has not finished. Only a 2xx is stored: after an error the key is free again. Omit the header and the request behaves as it always has.

Body

emailstring (email)Customer email address

firstNamestringnullCustomer first name

lastNamestringnullCustomer last name

phonestringnullCustomer phone number

externalIdstringnullExternal system customer ID

metadataobjectnullCustom metadata for the customer

Returns

Customer updated successfully

Errors

400: Bad Request - Invalid input
401: Unauthorized - Authentication required
403: Forbidden - Insufficient permissions
404: Not Found - Resource not found
500: Internal Server Error

Every error names its code and links to it. All error codes

curl -X PATCH "https://api.ticketlayer.com/v1/customers/cus_abc123" \  -H "Authorization: Bearer tlak_..." \  -H "X-Ticketlayer-Org: your-org-slug" \  -H "Content-Type: application/json" \  -d '{    "email": "newemail@example.com",    "firstName": "Jane",    "lastName": "Smith",    "phone": "+44 7700 900001",    "externalId": "ext_cust_67890",    "metadata": {      "loyaltyTier": "platinum"    }  }'

Response 200

{
  "customer": {
    "id": "cus_abc123",
    "organisationId": "org_xyz789",
    "accountId": "acc_xyz789",
    "email": "customer@example.com",
    "firstName": "John",
    "lastName": "Doe",
    "phone": "+44 7700 900000",
    "externalId": "ext_cust_12345",
    "isBlocked": false,
    "blockedAt": null,
    "blockedReason": null,
    "metadata": {
      "loyaltyTier": "gold"
    },
    "createdAt": "2024-01-15T10:30:00Z",
    "updatedAt": "2024-01-20T14:45:00Z"
  }
}

Update customer

Path parameters

Headers

Body

Returns

Errors

Try it in test mode

Path parameters

Body