Operation

List customer notes

GET/customers/{customerId}/notes

The staff notes on a customer, newest first, at the tiers the caller reads: internal notes to whoever reads the customer, restricted ones only with the restricted permission. Paged by cursor.

Path parameters

customerIdstringRequired: Customer ID

Query parameters

cursorstringOptional: nextCursor from the previous page
limitintegerOptional: Notes per page (default 50, max 200)

Returns

Notes retrieved successfully

Errors

400: Bad Request - Invalid input
401: Unauthorized - Authentication required
403: Forbidden - Insufficient permissions
404: Not Found - Resource not found
500: Internal Server Error

Every error names its code and links to it. All error codes

curl -X GET "https://api.ticketlayer.com/v1/customers/cus_abc123/notes" \  -H "Authorization: Bearer tlak_..." \  -H "X-Ticketlayer-Org: your-org-slug"

Response 200

{
  "notes": [
    {
      "id": "nte_abc123def456ghi789jk",
      "objectType": "order",
      "objectId": "ord_abc123xyz789",
      "tier": "internal",
      "body": "Customer called: wants the seats moved to the aisle.",
      "author": {
        "kind": "user",
        "id": "usr_abc123"
      },
      "legacyField": null,
      "createdAt": "2026-10-02T10:30:00.000Z",
      "editedAt": null,
      "deletedAt": null,
      "redactedAt": null
    }
  ],
  "nextCursor": null
}

List customer notes

Path parameters

Query parameters

Returns

Errors

Try it in test mode

Path parameters

Query parameters