Operation
Get sales channel
GET
/sales-channels/{channelId}Get a sales channel by ID
Path parameters
channelIdstringRequired
Returns
Sales channel retrieved successfully
Errors
- 400
- Bad Request - Invalid input
- 401
- Unauthorized - Authentication required
- 403
- Forbidden - Insufficient permissions
- 404
- Not Found - Resource not found
- 500
- Internal Server Error
Every error names its code and links to it. All error codes
curl -X GET "https://api.ticketlayer.com/v1/sales-channels/{channelId}" \ -H "Authorization: Bearer tlak_..." \ -H "X-Ticketlayer-Org: your-org-slug"Response 200
{
"channel": {
"id": "sch_abc123",
"organisationId": "org_xyz789",
"accountId": "acc_abc123",
"name": "Main Website",
"slug": "main-website",
"description": "Public web sales",
"channelType": "website",
"channelTags": [
"public"
],
"eventFilter": {
"mode": "all",
"channelTags": [
"summer-festival"
]
},
"pricingConfig": {
"showMemberPricing": false,
"showOriginalPrice": true,
"includeFeesInPrice": false
},
"customerConfig": {
"requireLogin": false,
"allowGuestCheckout": true,
"collectPhone": false,
"collectAddress": false
},
"reservationTtlSeconds": 900,
"checkoutTtlSeconds": 300,
"customerFacing": {
"enabled": true,
"subdomain": "tickets",
"customDomain": "tickets.example.com",
"allowedOrigins": [
"https://example.com"
],
"magicLinkBaseUrl": "https://tickets.example.com",
"partnerIdentity": {
"issuer": "https://partner.example.com",
"publicKeyPem": "-----BEGIN PUBLIC KEY-----...",
"algorithm": "RS256"
},
"priceVisibility": {
"lockedAs": "hidden",
"unlockHints": true
}
},
"receivingAccountId": "acc_abc123",
"feeProfileId": "sfp_abc123",
"brandId": "sct_abc123",
"autoList": false,
"externalCollection": {
"enabled": false,
"methods": []
},
"sellingRules": {
"maxTickets": 10,
"singleSeatGap": "warn"
},
"concierge": {
"enabled": false,
"placements": {
"launcher": true,
"inline": true,
"page": true,
"embedded": {
"buyTickets": true,
"checkout": true,
"myOrders": true,
"confirmation": true
}
},
"features": {
"search": true,
"contact": true,
"myOrders": true,
"chat": true
},
"ai": {
"enabled": false,
"tier": "answer",
"disabledTools": []
},
"persona": {
"name": "string",
"avatarAssetId": "string",
"greeting": "string"
},
"openingHours": {
"timezone": "Europe/London",
"weekly": {
"mon": [
{}
],
"tue": [
{}
],
"wed": [
{}
],
"thu": [
{}
],
"fri": [
{}
],
"sat": [
{}
],
"sun": [
{}
]
}
},
"contactQueueId": null,
"knowledge": {
"restrictToOwn": true
},
"allowedOrigins": [
"https://tickets.example.com"
]
},
"isActive": true,
"isDeleted": false,
"deletedAt": null,
"createdAt": "2026-01-15T10:30:00Z",
"updatedAt": "2026-01-15T10:30:00Z"
}
}