Roles
Roles define what users can do. Each role contains a set of permissions, and users can have different roles for different accounts-giving you fine-grained control over access.
Built-in Roles
Most organisations start with these common roles:
- Owner - Full access, can manage billing and delete organisation
- Admin - Manage users, roles, and organisation settings
- Manager - Create and manage events, view reports
- Staff - Day-to-day operations, box office, check-in
- Viewer - Read-only access to events and reports
Custom Roles
Create custom roles when the built-in ones don't fit. Define exactly which permissions each role should have.
Role Assignment
Users don't have roles globally-they have roles per account. A user might be an Admin in one account and just a Viewer in another.