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Operation

Reject a refund request

POST/refund-requests/{requestId}/reject
Rejects a pending refund or exchange request, with optional notes for the audit trail.

Path parameters

requestIdstringRequired

Headers

Idempotency-KeystringOptional
Makes the write safe to retry. The first request with a key does the work and its response is stored for 24 hours; a repeat with the same key and the same request (method, path, query, X-Ticketlayer-Channel, TL-Version and body) gets that stored status and body back, marked `Idempotent-Replay: true`, without running again. The key is scoped to your organisation and your credential. The same key with a different request is 422 IDEMPOTENCY_KEY_REUSED; a repeat while the first is still running waits for it, then answers 409 IDEMPOTENT_REQUEST_IN_PROGRESS if it has not finished. Only a 2xx is stored: after an error the key is free again. Omit the header and the request behaves as it always has.

Body

notesstring

Returns

Refund request rejected

Errors

400
Bad Request - Invalid input
401
Unauthorized - Authentication required
403
Forbidden - Insufficient permissions
404
Not Found - Resource not found
500
Internal Server Error

Every error names its code and links to it. All error codes

curl -X POST "https://api.ticketlayer.com/v1/refund-requests/{requestId}/reject" \  -H "Authorization: Bearer tlak_..." \  -H "X-Ticketlayer-Org: your-org-slug" \  -H "Content-Type: application/json" \  -d '{    "notes": "string"  }'
Response 200
{
  "request": {
    "id": "rfr_abc123",
    "organisationId": "org_abc123",
    "orderId": "ord_abc123",
    "accountId": "acc_abc123",
    "type": "refund",
    "status": "pending",
    "reason": "Customer cannot attend",
    "refundTo": "original",
    "notes": null,
    "createdAt": "2024-01-15T10:30:00Z",
    "updatedAt": "2024-01-15T10:30:00Z"
  }
}

Try it in test mode

Path parameters
Body