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Operation

Cancel payment

POST/payments/{paymentId}/cancel
Cancel a pending payment

Path parameters

paymentIdstringRequired
Payment ID

Headers

X-Ticketlayer-ChannelstringOptional
Slug of the sales channel to act through. A channel-scoped credential supplies its own channel and this header, when sent, must agree with it. On a read it filters to what that channel sells, at its resolved prices; on a cart it is required; on an order operation it is derived from the order and may only confirm it, never contradict it.
Idempotency-KeystringOptional
Makes the write safe to retry. The first request with a key does the work and its response is stored for 24 hours; a repeat with the same key and the same request (method, path, query, X-Ticketlayer-Channel, TL-Version and body) gets that stored status and body back, marked `Idempotent-Replay: true`, without running again. The key is scoped to your organisation and your credential. The same key with a different request is 422 IDEMPOTENCY_KEY_REUSED; a repeat while the first is still running waits for it, then answers 409 IDEMPOTENT_REQUEST_IN_PROGRESS if it has not finished. Only a 2xx is stored: after an error the key is free again. Omit the header and the request behaves as it always has.

Body

reasonstringReason for cancellation

Returns

Payment cancelled successfully

Errors

400
Bad Request - Invalid input
401
Unauthorized - Authentication required
403
Forbidden - Insufficient permissions
404
Not Found - Resource not found
500
Internal Server Error

Every error names its code and links to it. All error codes

curl -X POST "https://api.ticketlayer.com/v1/payments/pay_abc123xyz789/cancel" \  -H "Authorization: Bearer tlak_..." \  -H "X-Ticketlayer-Org: your-org-slug" \  -H "Content-Type: application/json" \  -d '{    "reason": "Customer requested cancellation"  }'
Response 200
{
  "payment": {
    "id": "pay_abc123",
    "organisationId": "org_abc123",
    "invoiceId": "inv_abc123",
    "amount": 2500,
    "currency": "USD",
    "status": "succeeded",
    "method": "card",
    "paidAt": "2024-01-15T10:35:00Z",
    "failedAt": null,
    "failureCode": null,
    "failureMessage": null,
    "createdAt": "2024-01-15T10:30:00Z",
    "updatedAt": "2024-01-15T10:35:00Z"
  }
}

Try it in test mode

Path parameters
Payment ID
Body
Reason for cancellation