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Organisations are the top-level container for everything in Backstage. Each organisation has its own accounts, events, venues, and users-completely isolated from other organisations.

Organisation Structure#

Organisation
├── Accounts (divisions/departments)
│   ├── Events
│   └── Users (via role assignments)
├── Venues
└── Roles & Permissions

Key Concepts#

  • Slug - The URL-friendly identifier (e.g., "acme-corp")
  • Branding - Logo, colours, and styling for white-label use
  • Settings - Organisation-wide configuration options

Most API requests require the X-Ticketlayer-Org header to specify which organisation you're working with.

Operations#