VENUE_PLAN_IMPORT_INVALID

Venue plan import has problems

HTTP status 400 Bad Request, code VENUE_PLAN_IMPORT_INVALID.

What it means#

Seats generated from a description, or read from a seat list, were not written: the plan they make has problems a buyer would trip over or the file could not be read. details.errors lists each one (a code, a message and the section it is about), for example seats on top of each other, sections that overlap, a seat label used twice, a zone or area the plan does not have, or a seat listed twice in the file. Nothing in the draft changed.

What to do#

Correct the description or the file and send it again. Warnings, such as a section whose count differs from the capacity given, never stop a write; they come back with the result.

On the wire#

Every error response carrying this code names this page in error.moreInfo, with the request id in the query string. See Error codes for the response shape and the list of every code.