USER_NOT_FOUND

User not found

HTTP status 404 Not Found, code USER_NOT_FOUND.

What it means#

No user with that id exists in the organisation. During authentication the same code is raised with 401 when a valid identity provider token belongs to no user in the organisation named.

What to do#

On a 404, check the user id. On a 401, the person needs to be invited to the organisation, or is signing in to the wrong one.

On the wire#

Every error response carrying this code names this page in error.moreInfo, with the request id in the query string. See Error codes for the response shape and the list of every code.