TAG_REQUIRED

Price not unlocked

HTTP status 400 Bad Request, code TAG_REQUIRED.

What it means#

The price you tried to add to a cart or check out is locked or hidden (TKT-336), and nothing in this sale unlocks it: the customer holds none of the tags that unlock it, and no staff unlock for this sale covers it. It is the reason the offers read gives for the same price (availability.reason), and the cart refuses with the same one.

What to do#

Offer the buyer what the offers read's unlock says (sign in as a customer holding one of the tags, or use a code), or, at a counter, have someone holding orders.unlock_prices unlock it for this sale.

On the wire#

Every error response carrying this code names this page in error.moreInfo, with the request id in the query string. See Error codes for the response shape and the list of every code.