STAFF_ACCESS_REQUIRED

Managed in the Webflow Designer

HTTP status 403 Forbidden, code STAFF_ACCESS_REQUIRED.

What it means#

You belong to this organisation only as a Ticketlayer for Webflow client (the Webflow client role and no other), which is managed in the Webflow Designer extension. Ticketlayer's apps, and apps you connect, are not issued a token for it: sign-in, the organisation picker, the organisation switch and the token endpoint all refuse it (the token endpoint answers it as error). Also sent by the API for such a membership's token that is not pinned to its account.

What to do#

Manage your Ticketlayer for Webflow account from the Webflow Designer. If you are Ticketlayer staff, ask an administrator of the organisation to give your membership a staff role.

On the wire#

Every error response carrying this code names this page in error.moreInfo, with the request id in the query string. See Error codes for the response shape and the list of every code.