PROPOSAL_EXECUTION_FAILED

The confirmed refund could not be completed

HTTP status 502 Bad Gateway, code PROPOSAL_EXECUTION_FAILED.

What it means#

The customer confirmed and the proposal was claimed, but raising or processing the refund failed (the payment provider refused, or the order changed). The refund request, when one was made, is left approved for a person to process, and the failure is on the case.

What to do#

Tell the customer a person will finish it; staff process the refund request named in data.

On the wire#

Every error response carrying this code names this page in error.moreInfo, with the request id in the query string. See Error codes for the response shape and the list of every code.