ORGANISATION_NOT_ISOLATED

Organisation shares one customer list

HTTP status 409 Conflict, code ORGANISATION_NOT_ISOLATED.

What it means#

A Standalone Ticketlayer for Webflow account was asked for in an organisation that holds one customer list for all its accounts (customer_data_mode 'shared'). Unrelated Webflow customers in one organisation must each own their customers, or the same buyer's history and consents would be shared between them.

What to do#

Point WIS at the shared Ticketlayer for Webflow organisation, which npm run webflow:shared-organisation makes with customer_data_mode 'isolated'.

On the wire#

Every error response carrying this code names this page in error.moreInfo, with the request id in the query string. See Error codes for the response shape and the list of every code.