ORDER_NOT_SENDABLE

Tickets cannot be sent before payment for this order

HTTP status 409 Conflict, code ORDER_NOT_SENDABLE.

What it means#

Sending tickets before payment applies to an unpaid order (pending or awaiting payment) with tickets on it. A paid order issued its tickets when it was paid; a cancelled or expired one has none to send.

What to do#

For a paid order, resend its confirmation (POST /orders/{orderId}/resend-confirmation) instead.

On the wire#

Every error response carrying this code names this page in error.moreInfo, with the request id in the query string. See Error codes for the response shape and the list of every code.