EXTERNAL_COLLECTION_PROVIDER_INACTIVE

Collected payment is switched off for this account

HTTP status 409 Conflict, code EXTERNAL_COLLECTION_PROVIDER_INACTIVE.

What it means#

The channel's owning account has a provider of collected payment and it is not active. Ticketlayer creates it the first time one of the account's channels records a payment it collected; one switched off since stays off.

What to do#

Take the payment another way, or set the account's Collected by the channel provider back to active.

On the wire#

Every error response carrying this code names this page in error.moreInfo, with the request id in the query string. See Error codes for the response shape and the list of every code.