EXCHANGE_NOT_A_HOLDER

Nothing to exchange

HTTP status 409 Conflict, code EXCHANGE_NOT_A_HOLDER.

What it means#

The pass scanned is not for a holder (or belongs to no order), so it is not swapped for a wristband.

What to do#

Scan the booking pass or the holder's own e-ticket.

On the wire#

Every error response carrying this code names this page in error.moreInfo, with the request id in the query string. See Error codes for the response shape and the list of every code.