DEVICE_NOT_ACCEPTED

A device token is not accepted here

HTTP status 403 Forbidden, code DEVICE_NOT_ACCEPTED.

What it means#

The device token is valid, but this operation is not one a device may call. A device reaches its own routes (/devices/me/*), the scan surface, the event reads and GET /my/sales-channels, and nothing else, whatever roles it holds: the device ceiling. 403 rather than 401, because minting a fresh device token would not change the answer.

What to do#

Call this operation as a person, with a staff sign-in, or from a server with an organisation API key. A device cannot be given more reach by assigning it a role.

On the wire#

Every error response carrying this code names this page in error.moreInfo, with the request id in the query string. See Error codes for the response shape and the list of every code.