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CONNECTED_ACCOUNT_MISSING

No connected account to charge

No connected account to charge

HTTP status 400 Bad Request, code CONNECTED_ACCOUNT_MISSING.

What it means#

The payment would be charged to the account's own connected account, and the account has none yet: it has not set up Ticketlayer Pay. The charge is refused rather than taken anywhere else.

What to do#

Set up Ticketlayer Pay for the account and finish its onboarding, then take the payment.

On the wire#

Every error response carrying this code names this page in error.moreInfo, with the request id in the query string. See Error codes for the response shape and the list of every code.