CASH_PROVIDER_INACTIVE

Cash is switched off for this account

HTTP status 409 Conflict, code CASH_PROVIDER_INACTIVE.

What it means#

The order's account has a cash payment provider and it is not active, so the account does not take cash. Ticketlayer creates an account's cash provider the first time it takes cash; one switched off since stays off.

What to do#

Take another tender, or set the account's cash provider back to active under Platform > Payments.

On the wire#

Every error response carrying this code names this page in error.moreInfo, with the request id in the query string. See Error codes for the response shape and the list of every code.