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CASE_TRANSITION_INVALID

Not possible from the case's state

Not possible from the case's state

HTTP status 409 Conflict, code CASE_TRANSITION_INVALID.

What it means#

The action moves a case between states, and the case is not in a state that action starts from (resolving a case that is already resolved, for example).

What to do#

Read the case's availableActions (or GET /cases/{caseId}/actions) and take one of those.

On the wire#

Every error response carrying this code names this page in error.moreInfo, with the request id in the query string. See Error codes for the response shape and the list of every code.