CASE_NOT_FOUND

Case not found

HTTP status 404 Not Found, code CASE_NOT_FOUND.

What it means#

No case with that id exists in the organisation, or it belongs to an account your credential does not reach. A case is only ever visible to the account that owns what it is about, and to the organisation; the two answers are deliberately the same.

What to do#

List the cases you can see with GET /cases and use an id from the list.

On the wire#

Every error response carrying this code names this page in error.moreInfo, with the request id in the query string. See Error codes for the response shape and the list of every code.