CASE_MERGE_ACCOUNT_MISMATCH

The cases belong to different accounts

HTTP status 409 Conflict, code CASE_MERGE_ACCOUNT_MISMATCH.

What it means#

A case belongs to the account that owns what it is about, and merging would move one account's conversation onto another's case.

What to do#

Link the two cases with relation related instead.

On the wire#

Every error response carrying this code names this page in error.moreInfo, with the request id in the query string. See Error codes for the response shape and the list of every code.