CASE_CLOSED

Case is closed

HTTP status 409 Conflict, code CASE_CLOSED.

What it means#

The case is closed, which is final: it takes no further state change and no new contact from the customer. A note may still be added.

What to do#

Open a new case and link the closed one to it with relation follow_up.

On the wire#

Every error response carrying this code names this page in error.moreInfo, with the request id in the query string. See Error codes for the response shape and the list of every code.