CASE_ASSIGNEE_INVALID

That person cannot be assigned a case

HTTP status 400 Bad Request, code CASE_ASSIGNEE_INVALID.

What it means#

A case is assigned only to a staff person of the organisation: a user of it, not deleted, holding at least one role in it. Their roles need not reach the case: being assigned lets them view it, with the tiers their permissions allow. The person named is not one.

What to do#

Assign it to a person of the organisation, or give the person a role first.

On the wire#

Every error response carrying this code names this page in error.moreInfo, with the request id in the query string. See Error codes for the response shape and the list of every code.