CASE_ALREADY_ASSIGNED

Someone else is working this case

HTTP status 409 Conflict, code CASE_ALREADY_ASSIGNED.

What it means#

Claiming takes an unassigned case. This one is assigned to someone else, so claiming it would take it from them without saying so.

What to do#

Check with them, or take it over deliberately with the assign action naming yourself.

On the wire#

Every error response carrying this code names this page in error.moreInfo, with the request id in the query string. See Error codes for the response shape and the list of every code.