CASE_ACCOUNT_REQUIRED

Say which account the case or activity belongs to

HTTP status 400 Bad Request, code CASE_ACCOUNT_REQUIRED.

What it means#

Nothing linked to the new case (or the customer-log activity) names an owning account, you hold the cases permissions on more than one account, and you hold them on no organisation-wide scope, so there is no single account to give it to.

What to do#

Link the order or event the case is about, or send accountId naming one of the accounts you hold cases.write on.

On the wire#

Every error response carrying this code names this page in error.moreInfo, with the request id in the query string. See Error codes for the response shape and the list of every code.